Perfect for:

• Restaurants
• Cafés
• Bars
• Coffee Shops
• Bakeries
• Fast Food Businesses
• Food Trucks
• Delivery & Takeaway Businesses

Yes.

Customers can place orders directly through your digital menu using their phone, tablet, or computer without needing third-party marketplace apps.

All payments are transferred directly to your own VIVA bank account.

There are no payout delays or intermediary holding accounts.

Currently, the Online Ordering System supports payments through VIVA.com.

More payment providers will be added in future updates as the platform continues to expand

VIVA.com operates across multiple European countries and supports business accounts and payment acceptance in 24 European markets.

These include countries such as:

• Greece
• Cyprus
• Germany
• France
• Italy
• Spain
• Netherlands
• Belgium
• Portugal
• Ireland
• Austria
• Poland
• Romania
• Sweden
• And many more across Europe.

Availability of specific services may vary depending on the country.

A 3% platform fee applies only to card payments and is automatically deducted per transaction.

Additionally, VIVA, the card payment provider, may charge a small processing fee.

No fees apply to cash orders.

Yes.

The system includes a free electronic invoicing provider with unlimited invoice and receipt issuance.

Currently, the electronic invoicing integration is available only for businesses operating in Greece.

Support for additional countries may be added in future updates.

No.

There are no hidden fees, setup costs, or hardware requirements.

No.

The system works with POS devices but supports SoftPOS technology, allowing you to accept payments directly from your smartphone.

No traditional POS device or cash register is required.

SoftPOS turns your smartphone into a card payment terminal.

You can accept contactless card payments directly from your mobile phone without purchasing extra hardware.

Yes.

The platform supports:

• Delivery Orders
• Takeaway Orders
• Dine-In Orders
• Self-Service Orders
• QR Ordering

All managed from one dashboard.

Yes.

The platform is designed to work with your current setup and does not require expensive hardware upgrades.

Yes.

You can access and manage your business from anywhere with an internet connection.

Automatic updates and secure cloud storage are included.